Delivery Information

1. Introduction

1.1 In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products made through our website and/or by telephone/email.

1.2 This policy is a legally binding document, and this policy shall form part of the contract of sale between you (the customer) and us (Black Dog Games Ltd) made under our terms and conditions of sale. This policy shall not create legally enforceable rights and obligations; rather, our usual practice in relation to the delivery of our products is indicated in this policy.

2. Delivery Costs

2.1 Delivery charges will be calculated on the website and automatically applied to your order during the checkout process.

2.2 In certain circumstances we may have to quote delivery costs which could be due to products ordered and destination.

2.3 Any Duties/Taxes due on overseas orders are payable by the Customer.

3. Delivery Method and Periods

3.1 The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows;

3.2 The delivery periods set out in this section are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period when using third party delivery providers.

3.3 If required the customer should give us a delivery date by using their preferred method on our contact page.

3.4 Depending on products ordered and destination we will give an estimated delivery date.